Delete or Deactivate Your Account
Deactivating Your Account
If you no longer wish to use ShowSubmit, you can request to have your account deactivated and your personal information removed.
What Happens When You Request Account Deletion
To protect the integrity of historical records for organizations you've submitted entries to, we process deletion requests by anonymizing your personal data rather than fully deleting your account record. This means:
- Your name, email address, phone number, and other personal details are permanently erased
- Your login credentials are removed and you will no longer be able to sign in
- Any active entries in open calls will be withdrawn
- Historical entry records are retained in anonymized form (e.g., "Entry accepted to 2025 Spring Exhibition") so organizations can maintain accurate submission histories
This approach complies with privacy regulations like GDPR and CCPA while preserving necessary business records.
How to Request Account Deletion
To request deletion of your account, please email [email protected] with:
- The email address associated with your account
- Subject line: "Account Deletion Request"
We will process your request within 30 days and send confirmation once complete
Before You Delete
Consider these alternatives:
- Taking a break? You can simply stop using your account—there are no fees or obligations for inactive accounts.
- Too many emails? Adjust your notification preferences instead.
- Having issues? Contact us at [email protected]. We may be able to help.
Important Notes
- Account deletion is permanent and cannot be undone
- Pending entries in active calls will be withdrawn; entry fees are non-refundable per our standard policy
- If you create a new account in the future, your previous entry history will not be recoverable