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Need help entering your artwork? Setting up a call or entry? View ShowSubmit's Help Center for answers to common questions.

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Checkout or payment issues

Having trouble with Stripe?
If you are experiencing issues with the payment process, try these steps: 
  1. Restart your browser and try again.
  2. Switch to a different browser (e.g., Chrome, Firefox, Safari).
  3. If available, use a different device (laptop, phone or tablet).
If the above does not help, please try using a different browser, or using a phone/tablet to complete your entry.


Tip: You can log in on any device and your progress will be saved. You will not have to reenter your work.

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Still have questions?

If you still have questions or require help with anything, please reach out to [email protected] and we'll get back to you promptly between 9am and 6pm Eastern Time, Monday to Friday.