FAQ

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Yes, you can edit all of your contact information using the Edit Account Info from your Artist Dashboard.

Depending on the detail in your artwork, sometimes the thumbnail can look a little ‘fuzzy.’ Rest assured your full size image will look how it did when you uploaded it.

Sometimes, clicking 'Select Image' doesn't work. This issue, mainly occurring in Chrome, is related to the browser's file input field. To fix it, quit and reopen your browser, then try again. We will update this page with any new solutions.

We have added a feature to auto-resize and auto-name your artwork to the specific show specifications so you don’t have to worry about it. However, if an image is smaller than the minimum requirement, you will see a warning message. You can still upload the image, but your image will not display optimally in the jury panel.

Yes! Up until the deadline, you can replace artwork images. Click or tap the Edit button associated with the work then click or tap, Change Image. Click or tap Save Changes. See How to replace an artwork image for details.

Yes, up until the deadline you can edit the information about your artwork by using the Edit button next to your artwork. See How to edit an artwork for details.

Yes, you can uncheck the Select button and click the Remove Work link to remove the image and entire work from your entry. See How to remove an artwork for details.

While we auto-name and auto-resize image files on your behalf, we do have a 30mb filesize limit. Larger files will take longer to upload and process.

Yes! If you have already resized your images to a specific show’s specifications, they will work as is and are ready to upload.

Yes, if you have already resized your images, or if you prefer to resize your images yourself, ShowSubmit will not resize them if the images meet the exact show specification. Your images will work as is and are ready to upload.

No, if your images are smaller than the required minimum, ShowSubmit cannot ‘upsize’ your images. They will be saved as is. It is recommended that you choose larger images to upload.

We will create unique file names automatically if two of your images share the same title. For example, if you have 2 artworks that are ‘Untitled’, your images would be named, Carson_R_Untitled.jpg and Carson_R_Untitled_2.jpg.

No, entries cannot be edited if the show entry deadline has passed.

Yes, you can login to your Artist Dashboard and edit any entry in the Your Open Entries list up until midnight the day of the deadline.

Login to your Artist Dashboard and find your open entry, then select the Edit Entry button. Make sure the Select button is checked next to all of the images you wish to include and click Save and Proceed to save your image selections. It is possible to owe more if the show has a cost per image fee.

Yes, you can remove an image from your entry by logging into to your Artist Dashboard. Find your open entry and click the Edit Entry button. You must uncheck the Select button next the image you want to remove, then click Save and Proceed to save your changes. If you do not plan on replacing the removed image with another, you will not be refunded the difference. Entry fees are non-refundable. Please see our Refund Policy.