Support Center

You can access the Control Panel using the login page below:

Control Panel login

You can also log in using the artist login:

Artist Login

You can change between your account roles (artist, director, chair, juror, judge, etc.) using the Switch Roles dropdown.
To get started please use the link below to begin your organization setup.

Get started
To get a show setup for entries you must have an organization created.

Get started

If your organization is ready, you can email the following to [email protected]:
1. PDF of your prospectus
2. Image of artwork to be used in the show page header. A past awarded work, a work from a juror or judge, etc.
  Landscape oriented artwork in JPG image format at least 1200px on the longest edge works best in the space. Images should be of artwork only. Images with graphics or text will not work in the space.
The following information is also needed, but can be submitted after the show is set up and open for entry:
1. Juror names and email addresses (if applicable)
2. Judge’s name, email address, list of awards in order of ranking (if applicable)
3. Treasurer’s name and mailing address to receive payment for entry fees collected
4. “Reply To” email address. We use this as the ‘reply to’ email address for any emails ShowSubmit sends on your behalf
5. Acceptance and non-acceptance email content
We ask that entry deadlines and notification dates occur on a weekday. We like to make sure we are available to answer any questions or support emails that come in prior to a deadline. We are available to provide support between 9am and 6pm Eastern Time, Monday to Friday.

For more details, see our:

Show Checklist
Please see the link below for a detailed list to help you keep track of what is needed to run a full show submission process.

Show Checklist
The promo image can be any image of art you’d like to use to promote your exhibition. A past awarded work, a work from a juror or judge, etc.

Landscape oriented artwork in JPG image format at least 1200px on the longest edge works best in the space. Images should be of artwork only. Images with graphics or text will not work in the space.

With the exception of small mobile devices (which get cropped to fill a more square dimension), promo images are displayed at a 16x9 aspect ratio. An image that is 1200px wide and 675px tall will not be cropped on tablet or larger screens. You do not have to crop your images to these dimensions. The display will automatically fill the space with the image centered.
To allow additional Users to access your Organizations Control Panel, you can login to the Control Panel and use the ‘Invite User’ link on the left hand side of the show you wish to grant access.

Control Panel login
To calculate the income and fees of a show hosted on ShowSubmit, please see our budgeting calculator:

Pricing page
You can create custom Artist and Artwork list spreadsheets at any time using the Control Panel.

Control Panel login

From there, you can choose ‘Artist List’ or ‘Artwork List’. Select ‘Edit Columns’ to select or de-select the columns you wish to export, then click ‘Apply’. Finally, click ‘Download File’ to generate the file. After the report is generated, an Excel file should download automatically.
You can download a .zip directory of images at any time using the Control Panel.

Control Panel login

After selecting the show you wish to view, Under ‘Downloads’ you can choose ‘Images’.

You may use the filters (Entry Status, Member Status, Medium, etc.) if needed, then click, ‘Download Images’ to generate the file. After the file is generated a zip file should download automatically.
To request a demo, please complete the form using the link below or email [email protected].

Request demo

Frequently Asked Questions

To get started please use the link below to begin your organization setup. Get started
Send us your prospectus and we handle the rest. We will set up your show and send you a show page link to review and approve before anything goes live.

For more details, see our Show Checklist
For new organizations, we ask that the $125 admin fee be paid upfront for the first show. For all subsequent shows you host with us, no fees are due upfront. Fees can be deducted from entry fees collected, after the entry submission deadline.
Your organization pays a $125 admin fee per show + $6 per entry (artist), up to 100 entries, and $4.80 per entry for every entry over 100. We no longer charge a fee per image or jury. Your organization sets the number of images allowed per entry and how much you charge the artist per entry.
Each transaction is charged 2.9% the value of the transaction + 30¢. International transactions are charged an additional 1.5%. This fee is set by our payment processor.
We use Stripe for our payment processing. We can accept Visa, Mastercard, American Express, Discover, Diners, JBC, Apple Pay, Google Pay, and Link. We do not accept PayPal.
Typically, if we receive your prospectus during business hours (between 9am and 6pm Eastern Time, Monday to Friday), we can get you a review link within a couple hours. For shows that require custom development to the entry process, we can usually get those up and running within a week.
Jury panels are ready to send to jurors the morning after a deadline.
Of course!...But you shouldn't default to it. 99% of entries come in at 11:59pm on the day of the deadline. OK, not really, but almost.
A check is mailed to the Treasurer on file within 30 days of the submissions deadline.
Dunno, just seems easier for some reason.

If Stripe is having trouble verifying your browser session, try restarting your browser or using a phone/tablet to complete the payment.
Notifications will be emailed and posted in your ShowSubmit account by the end of the day on the notification date specified in the Prospectus.

You may view the notification in your ShowSubmit account by logging in and clicking tapping the Notifications at the top right of the screen, or in your Entry History (Accepted works will be notated by a green check.)
If you do not receive your email, login and view the notification in your account. We cannot respond to inquiries regarding the status of notifications.
If you are unable to scroll or proceed because crucial navigational elements are hidden, ensure your browser window is fully visible on your screen. Adjust the window size or maximize it to see the full website page.
Click or tap the Edit button associated with the work then click or tap, Change Image. Click or tap Save Changes. See How to replace an artwork image for details.

Artist Login

Entries cannot be accepted or changed after the deadline.
Click or tap the Edit button associated with the work to edit the artwork details. Then click or tap Save Changes. See How to edit an artwork for details.

Artist Login

Entries cannot be accepted or changed after the deadline.
Click or tap the Selected button associated with the work to edit the artwork details. Then click or tap Remove Work. See How to remove an artwork for details.

Artist Login

Entries cannot be accepted or changed after the deadline.
See all open and upcoming shows by visiting Open Shows.
Please see our Entry Guide.
If you see something like this:

The image must be at least 1500px on the longest edge. The current image is 105px x 140px. Please select a larger JPG of your work.

This error is telling you the image supplied is smaller than the minimum required by the organization.

We cannot ‘upsize’ images to make them larger. For all other images, we resize images to match the organization’s image specifications.

You will need to upload a larger image for optimal display in the jury panel.

One thing to check when uploading your images is to make sure you are choosing ‘original’ or ‘actual size’ when selecting them to upload or when emailing them between devices.

iPhones and iPads, for example, can reduce image sizes by default when emailing images between devices.

If you find yourself emailing images between devices, try uploading to ShowSubmit directly. Our entire process is mobile device friendly!
You can reset your password using the link below. We will email you instructions to reset your password to the email address you provide.

Reset Password
You may pay for your entry by credit or debit card using our secure checkout system.

Entry fees are non-refundable and must be submitted and paid by the entry deadline.

Entries cannot be accepted or changed after the deadline. Incomplete entries will be disqualified.

Refund Policy
You do not need to rename or resize your images. ShowSubmit will handle the processing of your images for you according to the hosting organizations image specifications.

Images must be in JPG/JPEG image format.

Image files are automatically resized according to the hosting organization’s image specifications.

Image files are automatically renamed using your last name, first initial and the title of the work. e.g. Hamby_D_BeautifulDay.jpg

Crop out all parts of the photo that are not the actual work; do not show mat, frame, etc., only the work itself.

Your images must be large enough to meet the specifications. Images that are smaller than the specifications cannot be ‘upsized’ and will not display optimally for jurying.

Larger image files will take longer to upload and process. There is a 30mb maximum file size limit.
Artists are required to have an account to submit entries to Shows. Creating an artist account is free and easy to do using the Register form.

Create your account
You can login to your artist account to edit your account. This includes your name, email address, address, email preferences, password, etc.

Artist Login

Once logged in, you will see the ‘Account’ link in the main Artist Menu.
You can login to your artist account to edit your email preferences.

Artist Login

Once logged in, you will see the ‘Account’ link in the main Artist Menu. From there you can select ‘Email Preferences’ to edit.

Frequently Asked Questions

General

Notifications are sent by the date specified in the Prospectus. If you haven't received an email, you can check your ShowSubmit account for new notifications by logging in and clicking the Bell button in the top right.
If Stripe is having trouble verifying your browser session, try restarting your browser or using a phone/tablet to complete the payment.
If you are unable to scroll or proceed because crucial navigational elements are hidden, ensure your browser window is fully visible on your screen. Adjust the window size or maximize it to see the full website page.
Yes, you can edit all of your contact information using the Edit Account Info from your Artist Dashboard.
Depending on the detail in your artwork, sometimes the thumbnail can look a little ‘fuzzy.’ Rest assured your full size image will look how it did when you uploaded it.
Sometimes, clicking 'Select Image' doesn't work. This issue, mainly occurring in Chrome, is related to the browser's file input field. To fix it, quit and reopen your browser, then try again. We will update this page with any new solutions.

Image Processing

We have added a feature to auto-resize and auto-name your artwork to the specific show specifications so you don’t have to worry about it. However, if an image is smaller than the minimum requirement, you will see a warning message. You can still upload the image, but your image will not display optimally in the jury panel.
Yes! Up until the deadline, you can replace artwork images. Click or tap the Edit button associated with the work then click or tap, Change Image. Click or tap Save Changes. See How to replace an artwork image for details.
Yes, up until the deadline you can edit the information about your artwork by using the Edit button next to your artwork. See How to edit an artwork for details.
Yes, you can uncheck the Select button and click the Remove Work link to remove the image and entire work from your entry. See How to remove an artwork for details.
While we auto-name and auto-resize image files on your behalf, we do have a 30mb filesize limit. Larger files will take longer to upload and process.
Yes! If you have already resized your images to a specific show’s specifications, they will work as is and are ready to upload.
Yes, if you have already resized your images, or if you prefer to resize your images yourself, ShowSubmit will not resize them if the images meet the exact show specification. Your images will work as is and are ready to upload.
No, if your images are smaller than the required minimum, ShowSubmit cannot ‘upsize’ your images. They will be saved as is. It is recommended that you choose larger images to upload.
We will create unique file names automatically if two of your images share the same title. For example, if you have 2 artworks that are ‘Untitled’, your images would be named, Carson_R_Untitled.jpg and Carson_R_Untitled_2.jpg.

Entry

No, entries cannot be edited if the show entry deadline has passed.
Yes, you can login to your Artist Dashboard and edit any entry in the Your Open Entries list up until midnight the day of the deadline.
Login to your Artist Dashboard and find your open entry, then select the Edit Entry button. Make sure the Select button is checked next to all of the images you wish to include and click Save and Proceed to save your image selections. It is possible to owe more if the show has a cost per image fee.
Yes, you can remove an image from your entry by logging into to your Artist Dashboard. Find your open entry and click the Edit Entry button. You must uncheck the Select button next the image you want to remove, then click Save and Proceed to save your changes. If you do not plan on replacing the removed image with another, you will not be refunded the difference. Entry fees are non-refundable. Please see our Refund Policy.

Still have questions? We are available at [email protected]. We’ll get back to you promptly between 9am and 6pm Eastern Time, Monday to Friday.

Support Center

Frequently Asked Questions

Frequently Asked Questions

General

Image Processing

Entry

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Support Center

For organizations.

Frequently Asked Questions

For artists.

Frequently Asked Questions

General

Image Processing

Entry